Warranty

Warranty statement

Insight Cordless Lighting warrants all products sold to be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Insight Cordless Lighting shall repair or replace any part which is found to be defective within the warranty period.This warranty extends only to the original purchaser who acquires the new product from Insight Cordless Lighting. In no event shall Insight Cordless Lighting be liable for any claim made outside the warranty period or for any other claims or damages including but not limited to, claims for faulty design, negligent or misleading advice, incidental or consequential damages or injury to any other person, corporation or entity. This warranty does not include consumables such as battery packs or light sources (bulbs). Our battery manufacturers warrant their batteries to be free from defects in workmanship and material under normal use and service conditions for a period of 1 year after the date of purchase. However this warranty does not warrant the effective life (length of service) of the battery since the effective life of a battery is primarily determined by the usage patterns and the care taken over the battery’s lifetime.All claims are limited to the repair or replacement of the products only and do not include transportation charges.

  • In keeping with our aim of providing exemplary customer service, we’re proud to offer a 2 year guarantee for all purchases* from Insight.

  • Any non-consumable product you purchase from us is covered for any fault that may develop in the 24 months following purchase.

  • Insight reserves the right to remove this guarantee at any time. If goods returned to Insight are beyond repair and are not covered by our guarantee, we will notify you to collect or recycle the product yourselves.

  • All claims are limited to the repair or replacement of the products only and do not include transportation charges.

Our warranty covers

  • Your product against faults stemming from what we call 'natural causes', which are usually unavoidable.

  • All faults covered for 24 months.

  • You usually don't have to return a faulty item.

Our warranty Doesn't cover 

  • A product purchased from Insight that’s been modified in any way. This includes removing plugs and any kind of rewiring.

  • We cannot promise to cover any product we feel has been abused or used in an incorrect application.

  • This warranty does not include consumables such as battery packs. Since the effective life of a battery is primarily determined by the usage patterns and the care taken over the battery’s lifetime.

  • Worldwide delivery available
  • 2 Year Guarantee
  • Delivering Customer Satisfaction
  • 28 Day No Hassle Returns
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